Privacy Policy

General

Torchshare acknowledges and respects the privacy of each user of the Torchshare App or who corresponds with Torchshare through any means. This Privacy Statement specifies the information collected by Torchshare and how this information will be used. This statement also provides individuals with instructions on how to stop the collection or sharing of personal information, when visiting the Torchshare Web site, mobile application and/or email correspondence.

Permissions

Torchshare request the following information for essential operational requirements as well as to provide you with a complete experience of the application. You agree to have given Torchshare permission to use the following information:

1. Storage permission:

for information and images related to your profile
for information and images related to Life Stories and Torches created by you
you agree that information by you about your passed loved with a genuine intention to do something good in their memory and you have permission to record information about other living persons on Torchshare

This information may be required to identify your account and validate content posted by you on Torchshare

2. Location permission:

Location information is requested so that a user can access content near their current location. This content is not only relevant to their use but also provides them with a more comprehensive use of application

A user may choose not to use location service while using the application. In that case, they will not be able to access location based Life Stories and Torches in formation.

3. Microphone and speech permission:

Microphone permission is requested to enable a user to record audio life story as well provide dictation (voice to text) services

A user may choose not to use these services. They are only provided for ease of use of the application as well as better user experience.

Security

All forms hosted by the Torchshare Website and mobile app that require the input of sensitive information utilize a Security Socket Layer (SSL) protocol, which provides a secure environment for individuals to transmit information to a Torchshare server. All information collected by the Torchshare Website and mobile app is stored on secure servers to prevent unauthorised access.

Personally Identifiable Information

Torchshare does not collect any personally identifiable information about its individuals (this includes, names, addresses, telephone numbers, etc unless provided voluntarily by the individual on the Torchshare website or mobile app.

Torchshare require personally identifiable information in the following circumstances:

– Completion of mobile app registration.

Upon request of further information in relation to the services provided by Torchshare, Torchshare may use the personally identifiable information submitted by an individual in the following ways, unless stated otherwise:

Information may be stored and processed to gain a better understanding of client needs.
Information may be used to improve products and services for all clients.
Information may be used to contact a client in relation to a client account.
If instructed to do so by court order or in compliance with existing laws, personal information about registered users will be made available to law enforcement personnel. If a registered individual is suspected of conducting illegal activities, especially if using utilities from this service, information about such activities will be turned over to the proper authorities for investigation as per applicable laws

Non Personally Identifiable Information Collected Automatically

All activity on this server is logged and archived, including all access to utilities & member updates. This information is used to provide statistical information about the use of the site, as well as to indicate possible misuse or abuse of the services. General information such as browser types, country of origin and number of clients and/or visitors may be made available to current or potential advertisers.

Torchshare will not sell non-personally identifiable information to third parties at any point. Non-personally identifiable information may be shared with business partners or business relations to provide the individual with a better service.

Who to Contact

If an individual submits personally identifiable information through the Torchshare Website, mobile app and/or through email correspondence, and would like this information removed from the Torchshare records, a request to remove this data should be sent via email to support@torchshare.com. Torchshare will use reasonable efforts to remove this information from its database